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Google Review
★★★★★
After a rigorous search for a "system" to provide shade and cover I came across Shadowspec. I made an online enquiry and this was followed up within a short time by Regan Boon. Regan was ever so helpful, answered all my enquiries promptly, we visited the showroom/factory to meet Regan personally and to see the products first hand. We made the decision to purchase the Unity Trio (free standing). This is an awesome product, engineered to perfection. While it is a substantial investment I feel comfortable that this will give us much pleasure in the years ahead. Great to see an awesome product made here in NZ!! The enclosed "life size" "Thankyou for Purchasing" message from the founder - Graeme Blampied is a professional touch underlying their product and service. When our furniture arrives it will be an awesome spot to relax!!
Google Review
★★★★★
Amazing experience to find the right Umbrella for our new Outdoor Spa. Regan gave us excellent Information and advise via phone and emails to make our experience as easy as possible. The Serenity Umbrella is perfect!
It’s a wonderful and strong product would highly recommend.
Google Review
★★★★★
Thank you Shadowspec for the wonderful customer service. From simply ordering a fabric swatch to the final sale it was such a pleasure to purchase a quality product from a group who are so willing to provide such wonderful support. Your sales team need to be commended. Thank you again.
Google Review
★★★★★
We purchased a Unity Duo in August 2020 and added the optional cover as an extra. I love the ease of use and exceptional quality of the product. It is now 2 years old and still looks and performs like new.
Google Review
★★★★★
Umbrella was easy to install and has held up well. We are able to raise and lower the umbrella with ease and the swivel feature is very helpful throughout the day. I really like the optional cover to protect the fabric and frame when the umbrella is not in use for extended periods of time or during inclement weather.
Google Review
★★★★★
We have a larger deck area and a shade sail/permanent structure were not viable options for us. The Shadowspec Serenity cantilever umbrella is our perfect solution. As the sun moves during the day I rotate the umbrella using the swivel base. It is so easy to put up during the down and retract at night.
Adair Craigie-Lucas
Google Review
★★★★★
'Materials used are robust'
I walked in to the Shadowspec factory one afternoon just a couple of days before Christmas. From the receptionist whom I met initially to the salesman who came to answer my questions I was dealt with politely, efficiently and professionally. I placed an order the following morning and just 24 hours later, when most of the staff had already left for their holidays, I collected my Shadowspec umbrella.
Assembly of the umbrella was a breeze following clear instructions downloaded from the internet and using simple tools together with a bit of common sense.
The design is truly excellent. Materials used are robust, well fit for purpose and I am confident my umbrella will last many years.
I am thoroughly pleased with my purchase and cannot praise Shadowspec highly enough.
Richard Hall
Google Review
★★★★★
'Very helpful hands on staff & business owners'
I'm very impressed by Shadowspec product. I purchased the Utility Umbrella with inground base. I found the website and after a few email exchanges made the purchase. It's rock solid and looks great with easier opening and closing than I thought was possible. I did get my local handyman to install the underground base and its certainly enhanced our outdoor dining area. Highly recommend! Very helpful hands on staff and business owners. Thanks! regards Richard!
Brian Devlin
Google Review
★★★★★
'Excellent service'
We have received excellent service from Shadowspec. It is reassuring that they are always there to provide after sales maintenance and service.
- Makana Chocolate Café
Dirk Ziegert
Google Review
★★★★★
'Easily installed same afternoon'
Great experience, professional service, high quality product. Took us only a few minutes to decide to buy this umbrella. Easily installed same afternoon, looks stunning on our deck now.
David Doughty
Google Review
★★★★★
'Enjoying eating outside whenever possible'
We purchased the Serenity as part of our outdoor decking upgrade & still can't believe how easy it is to put up and equally pull down, now with LED light working are enjoying eating outside whenever possible.
Steve Dolan
Google Review (NZ)
★★★★★
'Absolutely great service'
Great product, it is perfect for our situation of a dual purpose umbrella of sun shade over the outdoor dining area and by turning it 90 degrees, keeping rain from the spa. Absolutely great service from Stephan. Thanks heaps, Steve.
Peter Harnett
Google Review (NZ)
★★★★★
'Strong & very well designed'
We are very happy with our Shadowspec Umbrellas. Only difficulty was due to unforeseen shipping delays due to Covid for lighting parts.
The umbrellas are strong & very well designed. They cover our front patio at our Apartment in Ryman Retirement Village at Tauranga. Would recommend even though costly as you get value for money!!
Travis Howden
Google Review (NZ)
★★★★★
'Their products perfect every time'
Roger Cruse
Google Review
★★★★★
'Adds the right finish'
Our ShadowSpec umbrella adds the right finish to our outside living.
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