Increase customer spend
No one likes a queue… Picture this, you’re standing in line behind five people waiting to be seated and there’s someone at the front of the line arguing with the maître d’ about their seating options. The longer they take, the more your belly aches, and the scents coming from the kitchen, tantalizing and torturous. Time grinds to a halt as your stomach begins to shout. You’re getting impatient and irritated and there are still 4 people in front of you.
Limiting your seating options will limit the number of people you can have on-site, enjoying your food and spending their money.
Improve online ratings
What’s your go-to seating option at your favourite eatery? Is it outdoors? Customers love to fill up the outdoor seating first, it’s away from the noise of the kitchen and coffee machine and closer to nature. Customers who have a good experience are more inclined to leave a review of your business.
Review platforms like Yelp can help give your restaurant some serious clout – the millions of monthly users can influence potential customers. Reviewers are critical about the whole experience, from the food to the atmosphere. Customer reviews on Google play a huge role in determining your page rank.